TeamViewer Remote Support

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info@sharkit.co.uk
+44 1462 487078

About Us & What We Do

Shark IT is an IT Support, IT Consulting, and Managed IT Services company located in Hertfordshire.

We’ve been in business over 10 years, and most of our original clients are still with us today!

We attribute our success and longevity to core business principles, including:

Remote Support

Our remote repair service makes it easy for everyone with computer problems no matter where you are in the world.

Website Building and Hosting

Time for a new website for your small business or school?  We can help.
Please get in touch.

On-site Support

Our technicians can come to your business and get things back up and running fast! We also offer a full range of IT solutions for both your home and business needs.

Managed IT Services

We are a complete outsourced IT Department for your business or school! Stay ahead of the competition, and stay away from costly downtime caused by viruses, updates, slow running computers, and error messages.

Freshdesk Support Ticket

freshdesk-computer

TeamViewer Quick Support

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COVID Secure

How are you making sure your engineers are protected and don’t spread the virus to customers?

 

We’re offering full pay to all employees who are self-isolating or looking after children or other family members during this difficult time. We’re also contacting customers before our engineers visit to make sure they haven’t been diagnosed with COVID-19, advised to self-isolate or have recently returned from a high-risk area.

 

How is Shark IT keeping customers safe during engineer visits?

 

If you have an emergency engineer appointment booked, we’ll ask if:

  • You or anyone in your school/business has been diagnosed with COVID-19
  • You or anyone in your school/business has been advised to self-isolate
  • Anyone in your school/business or sites related to your business is at higher risk – i.e. over 70, diabetic etc.

If you answer ‘yes’ to any of these questions, we’ll work with you to assess your need for an engineer visit before deciding what to do next.

Our engineers will also call you on the day of your appointment and ask the same set of questions, just in case anything has changed.

 

What happens on the visit?

 

When an engineer visit’s a customer’s premises, they’ll take extra precautions and will:

  • Wash or sanitise their hands before, during and after the appointment
  • Keep a safe distance at all times. We’ll ask that you and your colleagues do the same
  • Wear face masks and protective or disposable gloves
  • Ask customers to open windows in the area of work to keep it ventilated, where it’s safe and possible to do so

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    Contact Us For Collaborations, Questions Or To Say Hi

    Call 01462 487087 for immediate assistance, or complete the form to the left and we will respond within 24 hours.

    Shark IT Ltd – UK Registered Office

    Unit 1B, Fourth Avenue, Letchworth Garden City, Herts, SG6 2Tu

    Email: info@sharkit.co.uk

    Phone: +44 (0)1462 487087

    Have a tech question? Need consulting or services? Use our contact form or give us a call at (01462) 487087